1. Who We Are

Xelapex Cleaning Services Ltd is a cleaning service provider based in the UK. We are the “data controller” of the personal information you provide to us via this website.

 2. What Information We Collect

When you use our website or request a quote, we may collect:

Contact Details: Name, email address, and phone number.

Service Details: Your home or business address and specific[ cleaning requirements.

Usage Data: IP address and how you use our site (via cookies).

 3. How We Use Your Information

We use your data to provide you with a quote and carry out cleaning services; communicate with you regarding your bookings or enquiries; send you invoices and process payments; comply with UK legal and tax obligations.

 4. Legal Basis for Processing

Under the UK GDPR, we rely on Contractual Necessity (to provide our service) and Legitimate Interests (to respond to enquiries and manage our business) as the legal bases for handling your data.

 5. Sharing Your Data

We do not sell your data. We only share information with trusted third parties necessary for our operations, such as payment processors, our professional accountants and HMRC, sub-contractors (only if they are assigned to your specific job).

 6. Your Rights

You have the right to request a copy of the data we hold about you, ask us to correct it, or request that we delete it. To exercise these rights, please contact us using the email address below.

 7. Cookies:Our website uses cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

If you wish to discuss our privacy notice in more details, please email us at info@xelapexcleaningservices.com